F.A.Q.

You have questions. We have answers.

All our sold parts are guaranteed for a minimum of 12 months period, for new, repaired and reconditioned units. So in the event of any problems during this period, please contact our customer service team to resolve any problems as soon as possible.

All orders are considered final, if we receive no communication from you, within 14 days of (subject to Terms and conditions) delivery, regarding any problems with the items, you are deemed to have received the items in full working order and with no problems.

 

If you wish to return an item for any reason this should be reported to us within 7 days of delivery. You then have a further 7 days to return the item, with all packaging and documentation, for assessment/inspection.

 

The deadline to process a return will be 14 days from the date of receipt.

On Product Pages – Simply search for the part number you require in our search bar, and it will take you straight to the product page. You can then fill out a simple enquiry form to swiftly receive a comprehensive quote.

Call Us – Get in touch with our team today (+49) 30 800 98 649 or (+44) 33 004 35 907

We accept Euros (EUR), Pound sterling (GBP) US Dollars (USD).  

Payments in other currencies may generate additional charges. All transactions are handled securely by Revolut.

You can pay for your purchase by Bank transfer, PayPal and credit card. We can only fulfil orders if the amount is paid totally in advance.

We ship worldwide.